Local runners have been ‘running’ around the clock as more people rely on delivery services ever since the second wave outbreak of Covid-19 in Brunei.
In this regard, the Ministry of Transport and Info-Communication has called out all domestic runners to register themselves with the ministry in an effort to ensure the safety and well-being of these runners, including public members and to facilitate the demand for delivery services.
To date, more than 4,000 individuals and businesses that offer delivery services have been successfully registered under MTIC.
A pivotal option
When the second wave hit Brunei, restaurant dine-ins were not allowed; shops were allowed to give entry only to a limited number of shoppers, while the Ministry of Health constantly reminded members of the public of Health to stay indoors at all times.
Delivery services have quickly become an option that offers convenience for many people and is currently gaining popularity and profitability. All because now that a lot of people shift towards getting their needs and wants online.
Despite this uninviting situation, the pandemic has opened doors to new opportunities – a game-changer for those in delivery services. Groceries, foods, postal pick-ups – just name it, these runners are capable for all.
Humaidatul Fikriyah Haji Kasmirul shared her weekly earnings of being a local runner.
“Before COVID-19, I usually earned less than $50 in a week, but that has now changed. My service is currently in high demand. I can now earn between $50 to $150 in a week. Looking at the bright side of the pandemic, it has helped me to earn a living – more than what I expected”, she said.
Restaurant owner of Kontena Kitani Café, Nurul Fatin Amirah Haji Bahrum, has now pivoted to takeouts and delivery services to survive the pandemic.
“When the restriction for restaurant dine-in was announced, our sales began to drop. Our rush hours are usually between 7 pm to 12 midnight, but that’s no longer happening. Takeouts and deliveries are our only options for now”, she added.
Home delivery services are currently, without a doubt, are in demand for the majority of the locals in Brunei.
‘Running’ isn’t easy
Nothing in life comes easy without hard work when it comes to earning a living. Runners, too, endured unpredictable challenges and obstacles during this difficult time.
Among the challenges that these runners have to cope with, include dealing with a long list of customers, house locations, incomplete details from the customers, and others.
The owner of FJLogistics, a local delivery service business, said that her business is thriving due to the massive increase in demand for delivery services.
The pandemic, on the bright side, she added, has put an end to rush hours in busy areas easing their delivery trips from one location to another.
“However, there are times when we face issues while delivering to our customers. We have to look for houses with incomplete home addresses or no access to poor road conditions, false information, and the time we have wasted affects the efficiency of our delivery process. These were among the challenges”, she shared.
Home delivery services are present, without a doubt, become a significant platform for the majority of the local citizens in Brunei.
Many businesses were forced to reconsider their approach and hopped onto this trending service – a sudden diversion, but it keeps the companies surviving. While other individuals also took the opportunity to become local runners to earn income for a living.